Privacy Policy

Nova Bus appreciates your interest in our products and your visit to our web site.

At Nova Bus, we intend to give you as much control as possible over your personal information, and to us, it is important that you feel comfortable in visiting our web site. There are times however when we may need information from you. Any personal information that you may give us, including your e-mail address, is used in the following ways.

If you give us personal information in order to receive information in return from us – for instance brochures, catalogues or information on Nova Bus – we collect and store that information. That information enables us to fulfil your information request. If you review or download information, we track the visit. That information is helpful, amongst other things, to provide you with tailored information and to give us information about which part of the site is frequented.

We do not sell or provide the information collected or stored to third parties. The web site may contain links to other web sites. Nova Bus is not responsible for the privacy practices of such web sites.

PROTECTING ONLINE ORDERS

Transmissions are encrypted using public key cryptography algorithms with a maximum key size of 128 bits. Our database is physically separated from our web server and is protected by a physical firewall. After you complete your on-line business, we strongly recommend that you end your browser session and never leave your session open when not in attendance of your computer.

COPYRIGHT NOTICE

The contents of the web site are copyright © 2008 Nova Bus, a division of Volvo Group Canada Inc. All Rights Reserved.

Information on the web site, including but not limited to, text, images and sound, may not, except where otherwise indicated, be reproduced, transferred, distributed or stored without prior written permission by Nova Bus. Modifications to the contents of the web site are expressly prohibited. Some parts of the web site contain images that are subject to the copyright rights of their providers.

TRADEMARKS

Unless otherwise indicated, all marks displayed on the web site are subject to the trademark rights of Nova Bus and its subsidiaries, including primary brands, its model name and its corporate logos and emblems.

NO WARRANTIES OR REPRESENTATIONS

INFORMATION ON THIS WEB SITE IS PROVIDED “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND. NOVA BUS AND ITS SUPPLIERS, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, INCLUDING THE WARRANTY OF MERCHANT ABILITY, WARRANTY OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. NOVA BUS AND ITS SUPPLIERS MAKE NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE MATERIAL, SERVICES, SOFTWARE, TEXT, GRAPHICS AND LINKS. IN NO EVENT WILL NOVA BUS BE LIABLE TO ANY PARTY FOR ANY DAMAGES WHETHER DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER FOR ANY USE OR INABILITY TO USE THIS WEB SITE OR ITS CONTENTS, OR OF ANY OTHER HYPERLINKED WEB SITE, INCLUDING, WITHOUT LIMITATION, ANY DAMAGES FOR LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Nova Bus makes no warranties and/or representations whatsoever about any other web site which you may access through this one. Such links are provided only as a convenience and does not mean that Nova Bus endorses or accepts any responsibility for the contents or the use of such web site. In addition, it is up to you to take precautions and to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature. Information on this web site may contain technical inaccuracies or typographical errors. The information contained on the web site may be changed at any time without prior notification or obligation.

YOUR CONSENT

By using our Web site, you consent to the collection and use of this information by Nova Bus. This policy is subject to change, and we reserve the right to do so at any time. If we decide to change this policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it.

COMMENTS, QUESTIONS AND SUGGESTIONS

Please note that any information, unsolicited suggestions, ideas or other submissions will be deemed to be non-confidential and non-proprietary. By sending Nova Bus any information or material, you grant Nova Bus a royalty free, unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and to sublicense such rights, and you also agree to that Nova Bus is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. Any software that may be made available to download from this web site (the “Software”) is the copyrighted work of Nova Bus and/or its suppliers. Use of the Software is governed by the terms of the end user license agreement, if any, which accompanies or is included with the Software (“License Agreement”). An end user will be unable to install any Software that is accompanied by or includes a License Agreement, unless the end user first agrees to the License Agreement terms. The Software is made available for downloading solely for use by end users according to the License Agreement. Any reproduction or redistribution of the Software not in accordance with the License Agreement may result in civil and/or criminal penalties. WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED.

IN SUMMARY

Nova Bus is committed to protecting your privacy. We use the information we collect on the site to make your on-line transactions possible and to offer value-added services and products to our customers. We do not sell or trade your company information to others.

TERMS AND CONDITIONS OF USE

ACCEPTANCE OF TERMS

The use of the Nova Bus, a division of Volvo Group Canada Inc. (“Nova Bus”) web site and the contents thereof (“Web Site”) is subject to the following terms and conditions of use (“TOU”). Nova Bus reserves the right to update the TOU at any time without notice to you. The most current version of the TOU can be reviewed by clicking on the “Terms of Use” hypertext link located at the bottom of our Web pages.

WAIVER

By accepting the TOU contained herein you are hereby accepting to receive by electronic means of communication the following information that may be issued, from time to time, by Nova Bus notably: i) service bulletins; ii) information letters; and iii) new product announcements (collectively the “After Market Information”). A notice concerning the posting of any new After Market Information on the Web Site will be forwarded to your attention at the electronic mail address that you have supplied to Nova Bus. Such notice shall invite you to visit the Web Site in order to receive that After Market Information and you hereby waive your right to receive such After Market Information by any other medium. Any recall notices issued by Nova Bus will be forwarded to you in compliance with all applicable laws and also be available on the Web Site for information purposes only. It is your responsibility to supply to Nova Bus any changes that may occur in your electronic mail address and Nova Bus assumes no liability whatsoever in this regard.

DESCRIPTION OF SERVICES

Through its network of Web properties, Nova Bus provides you with access to a variety of resources, including download areas, communication forums and product information (including the After Market Information) (collectively “Services”). The Services, including any updates, enhancements, new features, and/or the addition of any new Web properties, are subject to the TOU.

PERSONAL AND NON-COMMERCIAL USE LIMITATION

None of the material contained in this web site or in any other web site owned by Nova Bus or used, subject to a licence or managed by Nova Bus may be copied, reproduced, published, downloaded, displayed, transmitted, sold or otherwise distributed in any manner whatsoever, save and except for the single copy downloads on a computer for personal and non-commercial use.

NOTICE SPECIFIC TO DOCUMENTS AVAILABLE ON THIS WEB SITE

Permission to use documents (such as white papers, press releases, datasheets and FAQs) from the Services is granted, provided that (1) the below copyright notice appears in all copies and that both the copyright notice and this permission notice appear, (2) use of such documents from the Services is for informational and non-commercial, or personal use only and will not be copied or posted on any network computer or broadcast in any media, and (3) no modifications of any documents are made. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

Documents specified above do not include the design or layout of the Nova Bus.com Web Site or any other Nova Bus owned, operated, licensed or controlled site. Elements of the Web Site are protected by trade, trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part. No information, logo, graphic, sound or image from the Web Site may be copied or retransmitted unless expressly permitted by Nova Bus.

EXCLUSION OF LIABILITY

NOVA BUS AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS PUBLISHED AS PART OF THE SERVICES FOR ANY PURPOSE. ALL SUCH DOCUMENTS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE DOCUMENTS PUBLISHED ON THE SERVICES COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. NOVA BUS AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) DESCRIBED HEREIN AT ANY TIME. IN NO EVENT SHALL NOVA BUS AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, BUSINESS INTERRUPTION, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR DOCUMENTS, PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR INFORMATION AVAILABLE FROM THE SERVICES, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

MEMBER ACCOUNT, PASSWORD, AND SECURITY

If any of the Services requires you to open an account, you must complete the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. You also will choose a password and a user name. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify Nova Bus immediately of any unauthorized use of your account or any other breach of security. Nova Bus will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by Nova Bus or another party due to someone else using your account or password. You may not use anyone else’s account at any time, without the permission of the account holder.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the Services, you will not use the Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Services in any manner that could damage, disable, overburden, or impair any Nova Bus server, or the network(s) connected to any Nova Bus server, or interfere with any other party’s use and enjoyment of any Services. You may not attempt to gain unauthorized access to any Services, other accounts, computer systems or networks connected to any Nova Bus server or to any of the Services, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Services.

COPYRIGHT NOTICE

Copyright © 2008 Nova Bus, a division of Volvo Group Canada Inc. 1000 Industriel Blvd, St-Eustache, Quebec, J7R 5A5, CANADA. All rights reserved.

Click here to access the policies regarding protection of personal identifying information