You face the challenge of ensuring a faultless service to maintain transit activities going, day in, day out. To provide the best customer experience, you need the best parts & service provider. A steadfast organization with experienced people who know how to keep buses – and passengers – moving.
Nova Bus has the privilege of being supported by the well-established Prevost Service Network recognised for having the highest satisfaction rate in the industry. Delivering the ultimate experience to Nova Bus customers like you comes naturally to Prevost. Through more than 90 years of creating close partnerships with its clients across North America, Prevost has developed a parts & service offer based on responsiveness, involvement and commitment.
With Prevost’s largest network, Nova Bus’s demanding customers have access to premium quality parts & service across North America.
24/7 online access
Getting Nova Bus genuine replacements parts is fast & easy with 24/7 online access to Prevost’s complete parts catalogue and same-day shipping on qualified orders.
Committed field service team
Customer specific field service experts (no hassle, no endless repetition) with over 450 combine years of experience are available 24/7/365 for efficient problem solving. They offer you a cross functional service approach and are directly connected to Nova Bus’s engineering department.
Always looking out for you
Prevost continuously strives to understand your reality and is always looking for better ways to provide you with the best parts & service solutions.
Customer Support Manager, LFSe and Electric Vehicles
Prevost Service Centers
Richmond, British Columbia11911 No. 5 Road
Richmond, British Columbia V7A 4E9